GENERAL SUMMARY:

The BPN Certified Medical Assistant assists physicians with examinations and procedures to serve the medical needs of patients with various health conditions in a professional, confidential, and caring manner. Coordinates the flow of patients, phone calls, lab work, and nurse visits to facilitate quality patient care and customer service goals. Provides professional care within the educational background of the Medical Assistant and in compliance with any applicable licensure/certification requirement and organization policy and procedures.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Maintains flow of patients in accordance with time of appointment in order to avoid delays for the provider and undue waiting for patients.
3. *Keeps the exam rooms clean, disinfected and stocked with necessary supplies.
4. *Obtains vital signs, reason for visit and list of medications from patients and prepare patient for visit.
5. *Assists the medical provider with all examinations and procedures.
6. Schedules outpatient tests and procedures at hospitals by telephone in a timely manner; adheres to the referral process of the practice.
7. *Schedules follow-up procedure/appointments and specialty appointments.
8. *Updates patient demographics and immunization forms as needed.
9. *Administers immunizations and medications as directed by medical provider.
10. *Performs patient call processing as needed.
11. *Performs audiometry, eye exams, EKG's, and spirometry as assigned.
12. Monitors temperatures in refrigerator and freezer.
13. Assists with front desk duties as needed.
14. Assists in patient scheduling, retrieving patient demographic information and canceling patient appointments.
15. Reads and follows policies and procedure manuals for the practice.
16. Orders supplies and vaccination orders as directed by Practice Manager
17. Understanding of quality metrics.
18. Responsible for compliance with OSHA and safety plans for the practice.
19. Maintains a neat, organized and safe environment for the patients and the staff.
20. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

EDUCATION AND EXPERIENCE:

High School diploma or equivalency required. Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required. Current listing on the Nebraska Medication Aide registry required. Graduation from a Medical Assistant (MA) program preferred.

OTHER CREDENTIALS / CERTIFICATIONS:

Current Basic Life Support (BLS) certification required.